ROD Announces New Browser-based Service
Last Updated on Wednesday, 20 July 2011 10:07
¬†¬†¬†¬† Omaha, NE‚ÄĒWant to become part of Douglas County history?¬† Use the Douglas County Register of Deeds‚Äô new Premium Services package, and you will.¬† The Premium Services package is the register of deeds‚Äô first-time ever, browser-based image-retrieval program, and it will be available to customers, beginning June 24, 2011.
¬†¬†¬†¬† According to Diane Battiato, Douglas County register of deeds, the program is another important component of her overall plan to provide state-of-the-art online services to Douglas County property owners.¬†
¬†¬†¬†¬† ‚ÄúThis new service is so convenient.¬† Unquestionably, our users will love it.¬† From the comfort of their office or home, users can view and purchase images of important documents that they need‚Ä¶online.‚ÄĚ
¬†¬†¬†¬† Battiato is confident that her prediction about the degree of user acceptance is right on target.¬† Before the program went ‚Äúlive,‚ÄĚ she recruited two title companies, First Nebraska Title and Omaha Title, and asked them to participate in a short-term, ‚Äúno-holds-barred, put-the-program-through-its-paces‚ÄĚ test.¬† The companies did.¬†¬† Battiato said they provided valuable, useful feedback that made the service even better.
¬†¬†¬†¬† ‚ÄúDuring testing, we found the product to be great,‚ÄĚ said Tom Low, an underwriter with First Nebraska Title and Escrow Co.¬† ‚ÄúThere were no problems at all; it was quick and accessible.¬† And it enabled me to work from home, which made my life a lot easier.‚ÄĚ¬†
¬†¬†¬†¬† Battiato said the new system was designed with the user‚Äôs needs in mind.¬† It is a subscriber-based service that offers several tiers to accommodate varying numbers of users per company.¬† For example, one company might have only 2-4 users, while another might have 5-10, or more.¬†
¬†¬†¬†¬† ‚ÄúThere is even a level for the nonsubscriber, whom we call the occasional, on-demand user,‚ÄĚ explained Battiato.¬† ‚ÄúThis is definitely not a ‚Äúone-size-fits-all‚ÄĚ service.¬† And it shouldn‚Äôt be.¬† The tiers give us the flexibility we must have to meet the needs of a range of potential users.‚ÄĚ
¬†¬†¬†¬† Jill Kussman agrees.¬† Kussman, title manager with Omaha Title and Escrow, said, ‚ÄúThe premium services application is very convenient and easy to use.¬† Having quick access to recorded images from any computer in our office saves time and helps increase our productivity.‚ÄĚ
¬†¬†¬†¬† Battiato said that an orientation to acquaint subscribers with the new service is scheduled for Thursday, June 23, from 9 a.m. ‚Äď noon, in the Omaha-Douglas Civic Center‚Äôs legislative chambers, 1819 Farnam St.¬†
¬†¬†¬†¬† ‚ÄúAfter the orientation, we will allow time for companies or individuals to register for the new service.¬† They also can subscribe online by visiting our website, www.dcregisterofdeeds.org, and clicking on ‚Äėpremium services‚Äô.‚ÄĚ¬†